Conditions for return/exchange :
- Please notify us through email to jkcinners@gmail.com of receipt of a damaged / defective product within 24 hours of receipt of goods with reason for return or exchange.
- Vest, Briefs, Trunks,Pattiyala, Panties, Bra and any other innerwear are not returnable and not exchangeable.
- Products should be returned in their original packaging along with the original price tags, all other tags, labels, invoices and all other attachments to goods.
- It is advised that the returning products should be safely and adequately packed so that there is no further damage of goods in transit.
- For “Colour Variation/Mis-match”, we cannot entertain any exchanges. However, if we had sent you a “Wrong Colour”, say, you had ordered Red and if we had sent Black, we will exchange it.
- It is an inherent risk associated with Online shopping. Colours may vary from one computer to computer, Gadget to Gadget. There is no 100% matching of colours, when it comes to digital view and physical view. So, what you see and what you get may differ little.
- This is an another inherent risk associated with Online shopping. All customers are required to verify the “Size Chart” thoroughly before choosing a size. For “Size Unfit”,
- We cannot entertain any exchanges. However, if we had sent you a “Wrong Size”,say, you had ordered L and if we had sent XL, we will exchange it.
When will be Refund initiated ?
- For “Cancelled Orders” – Within 24 working hours of cancellation.
- For “Returned Orders” – Within 72 working hours of receipt of goods.
What will be the time taken to get the Refund amount credited to your account ?
Though we initiate refund processing as above, time taken to get credited to your account will vary from 5-7 working days.
What amount will I be refunded ?
Cancelled order amount would be refunded, after deducting for taxes and other incidental charges incurred to handle the cancellations,
returns and third party expenses (like Bank charges, Payment gateway charges…).
How will be your amount refunded ?
Refund will be initiated through same channel (i.e, either Paytm, or other any payment mode ) as you pay. No other mode will be entertained.